Simple pricing plans

A free trial precedes every paid tier. Pay monthly, quarterly, or yearly - longer cycles cost less per month, and you can move between plans whenever you need to.

Compare plans

Starter

For a small team getting its first channel live.

₹1,499/ month

₹2,999Save 50%₹17,988 billed yearly

  • 3 team members
  • 10,000 contacts
  • 20,000 messages / month
  • 5 active bots
  • Google Sheets integration
  • Team inbox, labels & quick replies
Most popular

Growth

For teams running campaigns across channels.

₹2,999/ month

₹4,999Save 40%₹35,988 billed yearly

  • 5 team members
  • Unlimited contacts
  • Unlimited messages
  • 15 active bots
  • Campaigns & smart triggers
  • Instagram & Messenger inbox

Pro

For teams that want the AI agent working too.

₹4,999/ month

₹7,999Save 38%₹59,988 billed yearly

  • 10 team members
  • Unlimited messages & bots
  • AI Agent with your knowledge base
  • Ads Manager & Facebook CAPI
  • Custom roles & webhooks
  • Advanced analytics per agent

Enterprise

For organisations that need it all, plus the API.

Custom

Billing tailored to your organisation

  • Unlimited team members
  • Unlimited everything
  • External API access
  • Full custom permission matrix
  • Priority support & onboarding
  • Flexible billing cycles

All prices are exclusive of tax. Additional 18% GST chargeable.

Compare plans

Compare Plans Side by Side

Every feature, plan by plan. All paid plans start with a free trial.

Bot Listener plans compared feature by feature
FeaturesStarterfrom ₹1,499/monthMost popularGrowthfrom ₹2,999/monthProfrom ₹4,999/monthEnterpriseCustom pricing
Limits
Team members3510Unlimited
Contacts10,000UnlimitedUnlimitedUnlimited
Monthly messages20,000UnlimitedUnlimitedUnlimited
Active bots515UnlimitedUnlimited
WhatsApp numbers111Unlimited
Broadcasts per day2,000UnlimitedUnlimitedUnlimited
Inbox & chat
WhatsApp team inboxIncludedIncludedIncludedIncluded
Instagram DMsNot includedIncludedIncludedIncluded
Facebook MessengerNot includedIncludedIncludedIncluded
Website chat widgetNot includedIncludedIncludedIncluded
Assign, snooze, labels & internal notesIncludedIncludedIncludedIncluded
Bulk chat actions (up to 100 at once)IncludedIncludedIncludedIncluded
Auto-assign & round-robinIncludedIncludedIncludedIncluded
SLA timers & breach alertsNot includedIncludedIncludedIncluded
Quick replies, away messages & business hoursIncludedIncludedIncludedIncluded
Idle auto-close & CSAT surveysIncludedIncludedIncludedIncluded
Hide customer phone & email from agentsNot includedNot includedIncludedIncluded
Contacts
Import, tags, custom fields & segmentsIncludedIncludedIncludedIncluded
Bulk contact actions (up to 1,000)IncludedIncludedIncludedIncluded
Static & dynamic groupsIncludedIncludedIncludedIncluded
Marketing
Message templates with Meta syncIncludedIncludedIncludedIncluded
Broadcasts with scheduling, pause & resumeIncludedIncludedIncludedIncluded
Drip campaignsNot includedIncludedIncludedIncluded
Smart TriggersNot includedIncludedIncludedIncluded
Automation
Bot Builder (visual flows)IncludedIncludedIncludedIncluded
Bot session logsIncludedIncludedIncludedIncluded
AI Agent with knowledge baseNot includedNot includedIncludedIncluded
AI text generation in botsNot includedNot includedIncludedIncluded
Sales CRM
Lead Manager (pipeline, Kanban)IncludedIncludedIncludedIncluded
Create leads from conversationsIncludedIncludedIncludedIncluded
Call tracker & remindersNot includedIncludedIncludedIncluded
Ads & tracking
Ads ManagerNot includedNot includedIncludedIncluded
Ad attribution for chats & leadsNot includedNot includedIncludedIncluded
Facebook Conversions APINot includedNot includedIncludedIncluded
Integrations
Google SheetsIncludedIncludedIncludedIncluded
Google CalendarNot includedIncludedIncludedIncluded
Outbound webhooksNot includedNot includedIncludedIncluded
External REST APINot includedNot includedNot includedIncluded
Analytics
Dashboard & per-module analyticsIncludedIncludedIncludedIncluded
Advanced analyticsPartialPartialFullFull
Analytics history30 days90 days1 yearUnlimited
Data & report exportNot includedIncludedIncludedIncluded
Team & security
Team invites & 4 built-in rolesIncludedIncludedIncludedIncluded
Custom roles & permission matrixNot includedNot includedIncludedIncluded
Two-factor login (2FA)IncludedIncludedIncludedIncluded
Session control & audit logNot includedIncludedIncludedIncluded
Multiple workspacesNot includedNot includedIncludedIncluded
In-app, email & push notificationsIncludedIncludedIncludedIncluded
Support
Priority supportNot includedIncludedIncludedIncluded
Start free trialStart free trialStart free trialContact sales
Conversation pricing

WhatsApp Business API Conversational Cost Pricing

WhatsApp charges per message delivered, on top of your plan.

Per message rates · India

Effective 1 October 2026 · set by Meta

  • Marketing₹0.8631per messageOffers, launches and re-engagement templates
  • Utility₹0.1150per messageOrder, delivery and account update templates
  • Authentication₹0.1150per messageOne-time passcode templates
  • Service₹0.1150per messageFree-form replies inside the 24-hour windowFirst 1,000 free every month

These per-message rates are for users in India, effective 1 October 2026. Utility messages are chargeable even when sent inside the 24-hour customer service window.

Your actual cost per message depends on the country your users are in. Every country has its own WhatsApp rate. See the full country-wise rates here:

View country-wise rates →

Service messages are the free-form replies you send inside the 24-hour customer service window: live chat replies, chatbot replies and AI Agent replies.

From 1 October 2026, every WhatsApp Business number gets 1,000 free service messages each month (resets on the 1st; unused messages do not carry over). After that, each service message costs ₹0.1150 for Indian users.

Replies inside the 72-hour free entry point window from Click-to-WhatsApp ads stay free.

User-initiated messages

When a user messages you, a 24-hour customer service window opens. Free-form replies inside it - live chat, chatbot and AI Agent replies - are service messages: the first 1,000 each month are free, then each one is charged. Utility templates sent inside the window are charged too.

Business-initiated messages

To reach a user outside the 24-hour window, you send an approved template - marketing, utility or authentication. Each delivered template is charged at its category's rate. Replies within 72 hours of a Click-to-WhatsApp ad stay free.

Why choose us

A conversational CRM built for speed and clarity

Bot Listener is built to cut the busywork, keep every channel visible, and turn conversations into revenue.

One workspace your whole team works from

Every business gets its own isolated workspace where agents, bots, and automations work the same live conversations.

An isolated workspace: three agents at shared desks working the same live inbox, with bots and automations wired in around them.

Automation you can follow end to end

Drag nodes on a canvas, then read the session log to see exactly where any conversation went.

Keyword trigger matchedCondition

Branch on the answer you just saved

Lead createdBot

Save the answer to a session variable

Row appendedSheets

Log the qualified lead to your sheet

Tag addedContact

Segment them for the next campaign

Handed to an agentEscalation

Assign the chat with its history intact

Template sentOutside 24h

Reach them with an approved template

Testimonial

What our customers say

Bot Listener helps businesses answer faster, automate the routine, and turn conversations into revenue.

Three of us used to answer the same customer without knowing it. That stopped on day one.

“Labels and internal notes do most of the work. I can see who picked up a chat and what was already promised, without scrolling the whole thread.”

Aditya RaoOperations Manager, Bengaluru

The AI agent answers from our own product sheets, so it stopped making things up.

When it genuinely does not know, it hands over with the full history instead of leaving the customer going in circles. That was the deciding factor for us.

Sneha KulkarniBusiness Owner, Nashik

A broadcast paused itself when our balance ran low and picked up from exactly where it stopped.

We found out mid-campaign during a festive sale. Topped up, it resumed, and not one customer got the same message twice. I was expecting to spend the evening cleaning up.

Karthik ReddyMarketing Head, Hyderabad

I can finally tell my founder which ad actually produced the sale.

Click-to-WhatsApp attribution with conversions going back to Meta means we stopped arguing about spend and started cutting the campaigns that were not working.

Nikhil JoshiPerformance Marketer, Delhi
Get started

Ready to turn every conversation into revenue?

WhatsApp, Instagram, Messenger and your own website in one shared inbox, with bots and an AI agent handling the repetitive half.