Powered by Official WhatsApp Business API
Meta Tech ProviderTurn every
conversation into revenue
Bot Listener is the AI-powered conversational CRM. WhatsApp, Instagram, Messenger, and your own website land in one shared, intelligent workspace.
Trusted by 100+ businesses to manage their customers
Everything you need to run conversations at scale
A unified inbox, a visual bot builder, campaigns, and an AI agent - working the same live conversations.
335,453
4.9One Shared Team Inbox
Every WhatsApp, Instagram, Messenger and website chat in one real-time workspace your whole team works from.
Resolved without an agent
80.4%
Bots That Close The Loop
Triggers start a flow, conditions branch on the answer, and a human is pulled in only when it matters.
+78.9%
Grounded answers
Your agent answered 412 questions today from your own knowledge base.
Answers From Your Knowledge
Feed it your docs and FAQs and it replies in context, escalating cleanly when it is out of its depth.
Tools designed to speed up your team’s workflow.
Bot Listener is built to cut the busywork, keep every channel visible, and turn conversations into revenue.
Every Channel, One Shared Real-Time Inbox
New messages, delivery ticks, and read receipts appear instantly across every open tab. Assign to an agent or a whole team, set priority, snooze until later, and let SLA timers surface whatever has waited too long.
See Where Your Conversations Come From
Break down volume by channel, region, and campaign, and measure the ad spend that started the chat. Per-agent metrics cover response and resolution time.
Active chats
75,891
+12%Satisfaction Scoring On Every Resolved Chat
Track how customers rate the conversations your team and bots handle, and spot the flows that quietly lose people before anyone complains.
Turn Ad Clicks Into Tracked Conversations
Click-to-WhatsApp ads land in the inbox with their campaign attached, and every Lead, Conversation and Purchase event is sent back to Meta's Conversions API for accurate ad reporting.
Summer Sale · CTWA Campaign
ad_id: 120211998877 · India
Server-side events via Meta Conversions API
Proven numbers that shows our performance
Bot Listener is built to cut the busywork, keep every channel visible, and turn conversations into revenue.
Conversations closed by automation
Bots and the AI agent resolve routine chats without an agent
Messages delivered monthly
Broadcasts and campaigns that pause themselves before credits run out.
Lift in qualified leads
Click-to-WhatsApp ads tracked end to end, conversions reported back
Uptime reliability
Live delivery over WebSockets, always on, always encrypted
A conversational CRM built for speed and clarity
Bot Listener is built to cut the busywork, keep every channel visible, and turn conversations into revenue.
One workspace your whole team works from
Every business gets its own isolated workspace where agents, bots, and automations work the same live conversations.
Automation you can follow end to end
Drag nodes on a canvas, then read the session log to see exactly where any conversation went.
Branch on the answer you just saved
Save the answer to a session variable
Log the qualified lead to your sheet
Segment them for the next campaign
Assign the chat with its history intact
Reach them with an approved template
Advantages that help your team work smarter
Bot Listener is built to cut the busywork, keep every channel visible, and turn conversations into revenue.
One inbox, every channel
WhatsApp, Instagram, Messenger, and your own website land in one shared workspace, so an agent always knows where a message came from.
Automation without code
Build flows by dragging nodes on a full-screen canvas - triggers, questions, conditions, integrations, and a clean handoff to a human.
Answers from your own knowledge
The AI agent replies from your docs and FAQs instead of guessing, and escalates to a person when it is out of its depth.
Campaigns that respect your balance
Broadcasts and drip sequences check your credits before every send, pause cleanly when they run low, and resume exactly where they stopped.
From connected to automated in three steps
Bot Listener is built to cut the busywork, keep every channel visible, and turn conversations into revenue.
Connect your channels in a few clicks
Meta's embedded signup returns your number, WABA, and token - encrypted, with the webhook registered for you.
Route every conversation to the right person
Assign to an agent or a team, set priority, snooze until later, and let SLA timers flag whatever has waited.
Let bots and the AI agent handle the rest
Triggers start a flow, conditions branch on the answer, and a human steps in only when it is actually needed.
Connect Bot Listener with the tools you already use
Every channel in one inbox, plus Google Sheets and Calendar, OpenAI, Zapier, HubSpot, Shopify, and outbound webhooks.
Turn conversations into a working pipeline
Create a lead from a live chat in one action, or let a bot do it the moment someone qualifies. Every deal stays beside the conversation that started it.
92%
Faster First Response
3.4x
Increase in Team Efficiency
See what our happy customers are saying
Bot Listener helps businesses answer faster, automate the routine, and turn conversations into revenue.
I built our enquiry bot myself on a Sunday afternoon. No developer, no ticket raised with anyone.
“It qualifies most of the enquiries before my counsellors open the chat, so they only spend time on people who are actually serious.”
Rohan MehtaFounder, PuneWe were running WhatsApp off two phones and Instagram from someone's personal login. Now it is all one inbox.
“The part I did not expect was the handover. Someone goes on leave, another agent picks up the same thread, and the customer never repeats themselves.”
Priya NairCustomer Support Lead, MumbaiOur night shift used to hand over on a WhatsApp group. Now the queue itself tells them what is pending.
“Snooze and SLA timers did more for us than any amount of process documentation ever did. Nothing sits untouched till morning.”
Vikram ShettyOperations Head, ChennaiOrder updates go out on WhatsApp now instead of emails nobody opens.
“Customers reply to the update itself and it lands in the same inbox, so we are not chasing a separate support address any more.”
Arjun MenonEcommerce Manager, KochiFlexible options designed to grow with your team
A free trial precedes every paid tier. Pay monthly, quarterly, or yearly - longer cycles cost less per month.
Starter
For a small team getting its first channel live.
₹1,499/ month
₹2,999Save 50%₹17,988 billed yearly
- 3 team members
- 10,000 contacts
- 20,000 messages / month
- 5 active bots
- Google Sheets integration
- Team inbox, labels & quick replies
Growth
For teams running campaigns across channels.
₹2,999/ month
₹4,999Save 40%₹35,988 billed yearly
- 5 team members
- Unlimited contacts
- Unlimited messages
- 15 active bots
- Campaigns & smart triggers
- Instagram & Messenger inbox
Pro
For teams that want the AI agent working too.
₹4,999/ month
₹7,999Save 38%₹59,988 billed yearly
- 10 team members
- Unlimited messages & bots
- AI Agent with your knowledge base
- Ads Manager & Facebook CAPI
- Custom roles & webhooks
- Advanced analytics per agent
Enterprise
For organisations that need it all, plus the API.
Custom
Billing tailored to your organisation
- Unlimited team members
- Unlimited everything
- External API access
- Full custom permission matrix
- Priority support & onboarding
- Flexible billing cycles
All prices are exclusive of tax. Additional 18% GST chargeable.
WhatsApp Business API Conversational Cost Pricing
WhatsApp charges per message delivered, on top of your plan.
Per message rates · India
Effective 1 October 2026 · set by Meta
- Marketing₹0.8631per messageOffers, launches and re-engagement templates
- Utility₹0.1150per messageOrder, delivery and account update templates
- Authentication₹0.1150per messageOne-time passcode templates
- Service₹0.1150per messageFree-form replies inside the 24-hour windowFirst 1,000 free every month
These per-message rates are for users in India, effective 1 October 2026. Utility messages are chargeable even when sent inside the 24-hour customer service window.
Your actual cost per message depends on the country your users are in. Every country has its own WhatsApp rate. See the full country-wise rates here:
View country-wise rates →Service messages are the free-form replies you send inside the 24-hour customer service window: live chat replies, chatbot replies and AI Agent replies.
From 1 October 2026, every WhatsApp Business number gets 1,000 free service messages each month (resets on the 1st; unused messages do not carry over). After that, each service message costs ₹0.1150 for Indian users.
Replies inside the 72-hour free entry point window from Click-to-WhatsApp ads stay free.
User-initiated messages
When a user messages you, a 24-hour customer service window opens. Free-form replies inside it - live chat, chatbot and AI Agent replies - are service messages: the first 1,000 each month are free, then each one is charged. Utility templates sent inside the window are charged too.
Business-initiated messages
To reach a user outside the 24-hour window, you send an approved template - marketing, utility or authentication. Each delivered template is charged at its category's rate. Replies within 72 hours of a Click-to-WhatsApp ad stay free.
Your questions answered
Answers to the most common questions about Bot Listener. If you still have questions, let us know.
What is Bot Listener?
An AI-powered conversational CRM. It brings WhatsApp, Instagram, Messenger and your own website into one shared inbox, then adds the bots, campaigns, pipeline and analytics you need to turn those chats into revenue.
How do I connect my WhatsApp number?
Through Meta's official embedded signup - a guided popup returns your phone number, WABA and access token, and the webhook is registered for you. If you already hold Cloud API credentials you can paste them in instead.
Do I need technical skills to build a bot?
No. Flows are built by dragging nodes on a canvas: a trigger starts them, actions send messages or ask questions, and conditions branch on the answers. Google Sheets, Calendar and AI steps are nodes too.
Is my data secure?
Every business runs in its own isolated workspace, access tokens are AES-256-GCM encrypted before storage and never returned by any API response, and every sensitive action is checked against a specific permission.
What happens if I run out of message credits?
Broadcasts and campaigns check your balance before each send and pause themselves rather than failing. Top up and processing resumes from exactly where it stopped - no recipient is skipped or messaged twice.
Ready to turn every conversation into revenue?
WhatsApp, Instagram, Messenger and your own website in one shared inbox, with bots and an AI agent handling the repetitive half.